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Frequently Asked Questions

How do I get started with PrionIQ?

Sign up for a free account, create your first organization, and set up your innovation workflow. Our onboarding guide will walk you through the process step by step.

What integrations do you support?

Supported connections currently include Aha!, Trello, Jira, Asana, Confluence, Slack, Microsoft Teams, and email. Capabilities and availability depend on the configured connection and plan.

How does the AI scoring work?

Our AI analyzes ideas based on market potential, strategic fit, business impact, and feasibility. You can customize the weight of each criterion to match your priorities.

Can I invite team members?

Yes! You can invite unlimited team members on all plans. Manage roles and permissions from your Organization settings.

Is my data secure?

We use encryption in transit and at rest and document the security controls available for your plan and configured environment. Contact us for current control and contractual details.

What's your pricing model?

We offer a 7-day free trial with our Starter plan. After the trial, choose from our Starter, Professional, or Enterprise plans based on your needs. Check our Pricing page for details.

Do you offer enterprise plans?

Enterprise arrangements can include expanded support, SSO, and additional security or integration requirements. Contact sales to confirm the current scope.

Can I cancel my subscription anytime?

Yes, you can cancel your subscription at any time. Your data will remain accessible during your billing period.

Still Need Help?

Support availability follows your plan and any agreed service terms

All Systems Operational

Check our status page for updates