PrionIQ legal
Retention schedule
Retention depends on the type of information, the organization’s configuration, operational needs and legal obligations. Administrators can contact us to confirm a workspace-specific deletion request.
Typical periods
- Account, organization and billing records: while the account is active and for the period needed for security, accounting and legal obligations.
- Workspace ideas, evidence, integrations and activity: while the organization retains the workspace, then through the agreed deletion window after closure.
- Support and security records: for as long as needed to resolve the issue, investigate abuse and demonstrate compliance.
- Backups: rotated on an operational schedule and not used to restore deleted content except for disaster recovery or legal preservation.
Deletion requests
Organization administrators may request workspace deletion or export through Contact. We verify authority, identify dependencies such as integrations and backups, and confirm what was deleted, retained or anonymized.
Last updated: 6 August 2026. Contact us through support or contact for questions about these documents.